2018 Event schedule

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Day 1 - Tuesday, November 6 - Greater Tacoma Convention Center & Trade Center
7:00 - 8:30     Registration 

8:30 - 9:50   Welcome:  Lt. Governor Cyrus Habib
                           Keynote Presentations: Robert Martichenko, Founder and CEO, LeanCor Supply Chain Group

9:50 - 10:15    Networking, Vendor Booths, Transition to breakout session
            10:15 Breakout Sessions
           
Session 1

Exhibit Hall (video)

Lean Project Governance – A Key to Senior Leadership Engagement!

John Dickson, Chief Operations Officer, Spokane County

Ballroom A (video)

From Quick Fixes to Sustained Results: Lessons Learned About Change, Culture and People-Focused Process Improvement

Vickie Kennedy, Assistant Director for Insurance

Services; Shelli Lackey, Operational Change Lead; and Amy Nagley, Organizational Culture Change Architect, Washington State

Department of Labor and Industries

Ballroom BC

Letting the Wilderness Teach us How to be Lean Leaders

Jim Barker, Program Manager, Operational Excellence Training & Development and Tim Runge, Supply Chain Process Improvement Program Manager, REI

Ballroom D

The People Side of Lean – An Interactive Experience for Improving Teamwork

Brett Cooper, President, Integris Performance Advisors

(Continues over two breakout sessions)

Room 315/316

Why Do People Do What They Do? A Human-Centered Approach to Influencing Sustainable Change

Amy Leneker, Leadership Development Consultant,

Compass Consulting and Joe Vansyckle, Consultant, Organizational Learning and Change, Experience Learning Project and Vital Smarts

(Continues over two breakout sessions)

 

Room 317

Is Your Organization Ready to Embrace Continuous Improvement?

Susan Kerosky, Principal and Beau Bennett, Associate

Principal, Coraggio Group

Room 318

Engaging our People – Improving our Processes – Serving our Veterans

Scott Kurish, Office of Continuous Improvement

Administrator, and Colonel Wanda Wright (retired), Director, Arizona Department of Veterans’ Services

Room 407

Lean’s BFFs: the Customer and Employee Experiences

Scott Siderman, Manager, TokuSaku Consulting

 

11:15 - 11:40    Transition to next session
            11:40     Breakout Sessions - or Lunch Break #1
           
Session 1

Exhibit Hall

How Lean Structures Liberated the DNR Employee Experience

Larisa Benson, Consultant, The Athena Group; Charley Haley, Black Loop Consulting Group; Megan Duffy, Agency Supervisor, Department of Natural Resources; and Lauren Burnes, Lean Advisor and Executive Policy for Forests and Conservation, Department of Natural Resources

Ballroom A

Take Your Dog to Work Day: Identifying and Understanding Your Customers

Alysha Myers, Business Architect; Dan Cooke, Senior Research Analyst; and Sara Crosby, Lean Program Administrator,

Department of Licensing

 

Ballroom BC

Value Measurement Made Easy: How to Become a Measurement Superhero!

Pat Edmonds, Senior Principal Consultant and Jeremy Hutton, Senior Associate, Point B Consulting

Ballroom D

(Continued from the previous break out session)

The People Side of Lean – An Interactive Experience for Improving Teamwork

Brett Cooper, President, Integris Performance Advisors

Room 315/316

(Continued from the previous break out session)

Why Do People Do What They Do? A Human-Centered Approach to Influencing Sustainable Change

Amy Leneker, Leadership Development Consultant,

Compass Consulting and Joe Vansyckle, Consultant, Organizational Learning and Change, Experience Learning Project and Vital Smarts

 

Session 1

Room 317

A Success Story Through Engaging People

Katy Folk-Way, Interim Director and Steven Roberts,

Manager of Mailing Services, University of Washington Creative Communications

 

Room 318

Principles for Brain Based Training

Jennifer Yeaman, Lean Philanthropist

 

Room 407

Clarify and Lead from Your Core Values

Patrick Seigler, Leadership Development Manager,

Workforce Learning & Performance, Department of Enterprise Services

 
12:40- 1:05       Transition to next session
          1:05       Breakout Sessions or Lunch Break #2
           
Session 1

Exhibit Hall (video)

Come and Learn How to Build a Cohesive Team – King County’s People Side of Lean

Eunjoo Greenhouse, Deputy Director; Kara Cuzzetto, Senior Continuous Improvement Manager; Ken Guy, Director, King County; and Gwen Voelpel Consultant, Integris Performance Advisors

Ballroom A (video)

Sustaining Transformation after the Fanfare

Katie Hurckes, Lead Lean Leader, Oregon State Hospital and Liz Rife, Lead Lean Leader, Oregon Health Authority

 

Ballroom BC

5 Ways Lean tools Can be Used to Close Equity and Social Justice Gaps When Delivering Customer Service

Hien Dung, Quality Program Manager IV and Jo Sullivan, Water Quality Planner and Project Manager, King County Wastewater Treatment Division

 

Ballroom D

Getting Unstuck: Strategies for Repairing Trust in Groups

Wendy Fraser, PhD, Chief Inspiration Officer, Fraser Consulting, LLC

(Continues over two breakout sessions)

Room 315/316

A Human Workplace: What’s at the Center of Your Work?

Renée Smith, Director of  Workplace Transformation & Founder of A Human Workplace, Results Washington

(Continues over two breakout sessions)

Session 2

Room 317

Fostering a Culture of Trust

Javier Carrasquero, Kaizen Consultant and Shawn Lackman, Manager-Quality Review & Reporting, Premera Blue Cross

 

Room 318

How Your Virtual Team Can Succeed (even better than a traditional team)

Arun Kumar, CEO, Kerika

 

Room 407

How Lean Leadership Drives Employee Engagement Improvements: A Data-Driven Case Study

Chris Lamb, Chief Information Officer, Office of Financial Management and Scott Harra, Executive Vice President, Marketing and Government Relations, Mass Ingenuity

 
2:05 - 2:30     Transition to next session
         2:30      Breakout Sessions
Session 1

Exhibit Hall (video)

Finding Joy in the Journey – Starting Now

Amy Leneker, Organizational Development and Leadership Consultant, Compass Consulting

Ballroom A (video)

Scalability: How to Flip the Conventional Training Classroom and Get Better Improvement Results

Tracy O’Rourke, Managing Partner, and Elisabeth Swan, Managing Partner, GoLeanSixSigma.com

 

Ballroom BC

The Importance of Emotional Awareness in Creating Value, Understanding and Inclusiveness for Customers

LeKisha McKinley, Chief Executive/Business Transformation & Process Improvement Consultant, LQM Business Strategists

Ballroom D

(Continued from the previous break out session)

Getting Unstuck: Strategies for Repairing Trust in Groups

Wendy Fraser, PhD, Chief Inspiration Officer, Fraser Consulting, LLC

Room 315/316

(Continued from the previous break out session)

A Human Workplace: What’s at the Center of Your Work?

Renée Smith, Director of Workplace Transformation & Founder of A Human Workplace, Results Washington

Session 2

Room 317

Customers Are People, Too! Insights From Local Governments Beyond the Cascade Curtain

Debra Hentz, BSME, MPA and Steven Thomson, PhD, Performance Center Lean Specialists, Washington State Auditor’s Office

 

Room 318

Mundane to Marvelous: Reimagining Meetings Using Design Thinking

Jessica Dang, Senior Design Strategist, Results Washington

 

 

Room 407

The Engagement Contagion – Achieving High Participation in Continuous Improvement

Alan Talbot, Senior Consultant, Simpler Consulting

 
         3:30      End of Day 1
Day 2 -  Wednesday, November 7 - Greater Tacoma Convention Center & Trade Center
7:30  -  8:30     Registration
8:30 - 9:50    Welcome
                           Keynote Presentation: Cordila Jochim, Founder and CEO, Corhouse
9:50 - 10:15     Networking, Vendor Booths, Transition to breakout session
            10:15    Breakout Session
           
Session 1

Exhibit Hall (video)

Lean Would Be Easy If It Weren’t for the People

Scott McAllister, Chief Executive Officer, Prosci

 

Ballroom A (video)

Recruit, Retain, and Develop – Hiring and Professional Development at Ecology

Heather Bartlett, Eli Levitt

Heather Bartlett, Program Manager, Water Quality and Eli Levitt, Senior Program Planner, Water Quality, Department of Ecology

Ballroom BC

Humanizing Work through Creativity and Innovation

Joe Vansyckle, Master Trainer, J. Alton Group and Curtis LeFrandt, CEO, Innovators DNA

Ballroom D

The People Side of Lean – An Interactive Experience for Improving Teamwork

Brett Cooper, President at Integris Performance Advisors

(Continues over two breakout sessions)

 

Room 315/316

A Human Workplace: “Does Love Belong at Work?”

Renée Smith, Director of  Workplace Transformation & Founder of A Human Workplace, Results Washington

(Continues over two breakout sessions)

Session 2

Room 317

Improving Municipal-level Development Review Processes Using Lean Methods and Practices: Creating Lasting Results for the Community Through Improved Processes and Collaboration

Michelle Kennedy, President, Kennedy Consulting LLC; Leigh Crabtree, Community Development Department Operations Manager, City of Beaverton, Oregon; and Brian Kerr, Senior Consultant, Koné Consulting

Room 318

Creating Motivation and Desire

Marty Lyons, Trainer, Dale Carnegie Training

Room 407

Igniting and Sustaining Culture Change

Betty Lochner, Owner, Cornerstone Coaching & Training and Jennifer Haury, CEO/Organizational Anthropologist, All Angles Consulting, LLC

 

 

 

11:15- 11:40     Transition to breakout session
            11:40    Breakout Session or Lunch #1
           
Session 1

Exhibit Hall (video)

LEAD Lean

Crystal Y. Davis, Lean Practitioner, The Lean Coach, Inc.

 

Ballroom A (video)

People at the Center: a Case Study of Transforming Snohomish County Government

Lis McNicholl and Fariba Fuller, Leadership Development Program Manager Director of Operational Excellence, Snohomish County Government

Ballroom BC

It's not About the Shark! How Arizona Uses 1:1 Coaching to Navigate Barriers and Reach the Shore

Chris Weakland, People Systems Project Manager and Alishia Jeremiah, People Systems Project Manager, Arizona Department of Administration

Ballroom D

(Continued from the previous break out session)

The People Side of Lean – An Interactive Experience for Improving Teamwork

Brett Cooper, President at Integris Performance Advisors

 

Room 315/316

(Continued from the previous break out session)

A Human Workplace: “Does Love Belong at Work?”

Renée Smith, Director of  Workplace Transformation & Founder of A Human Workplace, Results Washington

Session 2

Room 317

Building Lean for People

Anna St. Mullaire, Lean Engagement and Development Lead; Bill Kysor, Lean Leader; and Brian Mark, Lean Leader, Employment Security Department

Room 318

Building a Healthy Workplace Culture from the Ground Up

Ben Kaufman, M.S., Management Analyst, IO Psychologist and Amy Nagley, Ph.D., Organizational Culture Change Architect, Washington State Department of Labor and Industries

Room 407

Taking on Opioids with World Class Management

Karen Blankenship, VMPS Specialist, Virginia Mason Medical Center

 

 

 

12:40- 1:05     Transition to breakout session
            1:05    Breakout Session or Lunch #2
           
Session 1

Exhibit Hall (video)

Lean Survival Guide: How to Create and Sustain a Continuous Improvement Culture

Jennifer Haury, CEO/Organizational Anthropologist, All Angles Consulting LLC and Lori Erickson, CEO/Continuous Improvement Consultant, Calliope Consulting LLC

 

Ballroom A (video)

Engaging Employees Every Day

Karl Kraber, President, Kata Consulting, LLC

Ballroom BC

Releasing Potential through Investing in People’s Growth

Doug Merrill, Associate Director of Operational Excellence, University of Washington and Mary Mahon, Program Operations Specialist of Operational Excellence, University of Washington

Ballroom D

Getting Unstuck: Strategies for Repairing Trust in Groups

Wendy Fraser, PhD, Chief Inspiration Officer, Fraser Consulting, LLC

(Continues over two breakout sessions)

 

Room 315/316

Why Do People Do What They Do? A Human-Centered Approach to Influencing Sustainable Change

Amy Leneker, Leadership Development Consultant, Compass Consulting and Joe Vansyckle, Consultant, Organizational Learning and Change, Experience Learning Project and Vital Smarts

(Continues over two breakout sessions)

Session 2

Room 317

Meaningful Purpose to Drive Lasting Cultures of Improvement

Ted Iverson and Ben Pasquier,                   McKinsey & Company

Room 318

Lean Lands at Sea-Tac Airport!

Stuart Mathews, Director, Aviation Maintenance; Mike Ehl, Director, Aviation Operations; Ryan Pazaruski, Manager, Conveyor Maintenance; and Jim Witzman, Manager, Aviation Maintenance, Seattle-Tacoma International Airport

Room 407

Partnership between Lean Process Improvements and Change Management

Carl Greer, Organizational Change Manager, Washington State Department of Transportation and Annie Severson, Organizational Change Managment Director, Department of Children, Youth, and Families

 

 

 

2:05 - 2:30     Transition to breakout session
            2:30    Breakout Session or Lunch #2
           
Session 1

Exhibit Hall (video)

Everyone is a Leader: One Program’s Leadership Development Approach at the Department of Ecology

Hannah Aoyagi, Operations Planner and CEO, Washington Department of Ecology and Evans Kerrigan, Integris Performance Advisors

 

Ballroom A (video)

Building Partnership with our EMS teams

Karen Gifford, Administrative Director of Hospital Operations and Rea Berg, Director of Emergency Department, Virginia Mason Medical Center

Ballroom BC

Hope Inspired Leadership

Jon Tunheim, Thurston County Prosecuting Attorney and Kelly Johnston, Consultant, Clarity Consulting Partners

Ballroom D

(Continued from the previous break out session)

Getting Unstuck: Strategies for Repairing Trust in Groups

Wendy Fraser, PhD, Chief Inspiration Officer, Fraser Consulting, LLC

 

Room 315/316

(Continued from the previous break out session)

Why Do People Do What They Do? A Human-Centered Approach to Influencing Sustainable Change

Amy Leneker, Leadership Development Consultant, Compass Consulting and Joe Vansyckle, Consultant, Organizational Learning and Change, Experience Learning Project and Vital Smarts

Session 2

Room 317

Relieving the Pain of Performance Measurement

Tim Dyeson, PM Manager; Gwen Grams, Senior PM Analyst; Aaron Cunningham, Management Analyst; and Blake Ellison, Process Improvement Manager, HCA

Room 318

The Platinum Rule: Treating Others The Way They Want to Be Treated

David Mort, VP of Government Collections, Professional Credit Service

Room 407

Things No One Ever Told Me: “It’s About the People”

Sheilah Paddy O’Brien, Lean Coach/Consultant and Author, OBrienLean

 

 

 

3:30     End of Day 2