Lean Cafe Blog

Tue, Mar 21, 2017
By Kathy Chapman
Results Washington

Have you ever learned something new you were really excited about, but didn’t do anything with it? Or have you ever repeated the same mistake? If so, you’re not alone. That’s why I wanted to share a three-step reflection method I’ve been using recently to apply new learning and make the most of my mistakes.



Reflect on experiences

This key step results in learning, insights and improvement ideas. On Monday morning, I reflect on the previous week’s experiences, asking myself a series of questions:

“What?”: What Read More

Mon, Feb 27, 2017
By Jessica Ward

Goodbye February, hello March! Now that we are making our way into the third month (gasp) of the year, how is your New Year’s resolution going? If you started your answer with, “Umm…” don’t worry you’re not alone. Do you wonder why you’re not on track even though you had the best of intentions?  

I’ve read a couple of blogs recently that focus on keeping your New Year’s resolutions/goals. A few takeaways for me are: make your goal measurable and time bound, develop the steps you need to accomplish to reach your resolution, and if you aren’t sure where to start, Read More

Mon, Feb 27, 2017
By Dawn Shuford-Pavlich

The Washington State Department of Corrections (DOC) has a goal of reducing recidivism, which it defines as committing a felony and returning to prison within three years. Currently, the rate of return to prison is 27.8 percent. As part of Gov. Jay Inslee’s Results Washington initiative, the DOC and its partners are trying to lower the recidivism rate to 25 percent – or less – by 2020.

In 2016, DOC started a program called “Hope Café” to help reduce recidivism.  This program provides an opportunity for incarcerated men and women to talk with state employees Read More

Mon, Jan 23, 2017
By Rebecca Orbeck

Results Washington

As a member of Results Washington’s Lean fellowship program, I’m learning a lot about coaching and leadership in organizations.

A key source of inspiration and reflection has been a book called “The Go-Giver Leader,” a parable about a manager learning to lead. It highlights some of the leadership qualities I’m striving to develop, understand and demonstrate.

Three key learnings from the book that I’ve been reflecting on:

“Build your people”
“Hold the vision”
“Character is what happens when life scratches itself onto your soul” Read More

Fri, Dec 16, 2016
By Rebecca Orbeck

Our highest-rated speaker at Washington’s fifth annual Lean conference this fall was Dr. Peter Hutchinson, who brought a wealth of life lessons to share with the nearly 2,000 attendees.

For those of you who couldn’t attend – or who would like a refresher – here are a few key lessons of his that resonated with me.



1.    “Believe in what we do and who we do it for.” Seems simple enough, right? Yet as we plug along in our daily routines it becomes easy to disconnect our brain from our heart, searching for the wins around every corner Read More