The Arizona Management System

Session focus: 

Change leadership, daily problem solving, visual communication, coaching, a holistic view of statewide lean management

Arizona State government is “all in” with lean Government as a result of partnership and collaboration with the State of Washington over the past five years.  Under the leadership of Governor Doug Ducey, Arizona has developed an intentional statewide management system where 100% of our agencies are participating in Goal Councils, agency-level business reviews, and employee-level problem solving (visual management, tiered huddles, and problem solving).  We call our system the Arizona Management System, and we would like to share the challenges and successes of our journey.  All 35 executive cabinet agencies participate in the Arizona Management System. 

Target Audience: 

Employee, Supervisor, Executive


Robert Woods
State Lean Leader, Administrator of Government Transformation Office
State of Arizona, Government Transformation Office

Rob Woods has been a consultant and change agent to Government, Financial Services, and Small Businesses.  Rob’s passion for the past decade has been continuous improvement and the need for any organization to adopt an intentional management system.  Rob has led the Government Transformation Office for the State of Arizona since its inception in 2012 and seen the lean effort in Arizona grow from a few scattered kaizen events to a management system with 35 cabinet agencies.