Change Management: Helping Our People Be Successful With Each and Every Change

Session focus: 

Change leadership, coaching practices

Agencies in many states are striving to build their internal change capability to support the success of key improvement projects and – even more importantly – the success of their people. The Colorado Department of Transportation (CDOT) and the Washington State Department of Transportation (WSDOT) – two large government enterprises – are helping their people be successful with improvement by deploying structured change management (“ people side of change”) on these key improvement projects. During this session, we will discuss 1) building internal change competency; and 2) embedding that in the organization's approach to Lean continuous improvement. This approach to change management, developed by Prosci, has increased CDOT's and WSDOT’s change capability, which helps us ensure that every person on who is impacted by a change will be successful with that change.

Target Audience: 

Employee, Supervisor, Executive


Gary Vansuch
Director of Process Improvement
Colorado Department of Transportation

Gary Vansuch is Director of Process Improvement for the Colorado Department of Transportation (CDOT). As a member of the CDOT top executive team, Gary directs efforts to improve the organization's operations, focused on making government more effective, efficient and elegant. He has over 30 years of business improvement and change leadership experience in the energy, financial services, research and governmental services sectors. CDOT's process improvement initiative was recognized in February 2015 with the "Bright Idea in Government" designation from the Innovations in American Government Awards program, which is administered by Kennedy School of Government at Harvard University. In June 2017, CDOT’s Lean Everyday Ideas initiative received the Employee Engagement Project of the Year Award (Government category) from the 2017 North American Employee Engagement Awards program. 

Carl Greer
Organizational Change Management Manager
Washington State Department of Transportation

Carl Greer is the Organizational Change Manager for Washington State Department of Transportation (WSDOT). Carl has successfully implemented Prosci ADKAR change management practices into agency change initiatives ranging from organizational restructuring, lean process improvements and enterprise wide technology implementations. Carl is currently working to enable a change capable culture within WSDOT, which includes the nation’s largest marine highway system, Washington State Ferries. Carl has collaborated with other state agencies in developing their change management practices incorporating the ADKAR model. Carl is nationally certified in Crucial Conversations, certified as a Prosci Practitioner, a member of Association of Change Management Professionals and recently completed Prosci Train the Trainer course.

Scott McAllister
Vice President for Growth

Scott McAllister is Vice President for Growth at Prosci, and is a results oriented leader with a passion for individual and organizational transformation. With experience living on three continents, Scott leads Prosci’s growth efforts by partnering with clients to architect results-driven change management solutions. Scott has spent the last 15 years helping clients initiate transformational change with a combination of strategy, operational excellence and innovation platforms across a broad range of industries, ranging from healthcare and biotech to financial services and government.