A Lean Approach to Problem Solving: Facilitation Skills for Team Leaders

Session focus: 

Change leadership, facilitation

Lean has been widely used to deliver efficiencies and higher value to agencies and organizations around the world. However, a team leader need not have a large project or team to gain the value of Lean thinking or to use Lean techniques to achieve higher value and measurable results. Even the smallest team can apply Lean principals and strategies to work processes or projects to resolve problems and eliminate waste. This session will teach participants how to facilitate using Lean tools on a smaller scale to deliver big results. Participants will learn techniques for facilitating teams through issue resolution to achieve common ground that adds value to the organization and higher engagement among team members.


Target Audience: 

Supervisor, Executive


Margaret (Meg) Winch
Communication Resources Northwest, LLC

Meg Winch is a Lean Accredited Construction Professional (AGC) and holds a Lean black-belt certification (IISE). As President of Communication Resources Northwest, she specializes in helping teams communicate more effectively to deliver higher value to the agencies and organizations they serve. Meg facilitates project kick-off/partnering and issue resolution processes for projects around the U.S. and Canada. She also facilitates team processes for county, state, and federal groups and project teams. Meg is an experienced Lean facilitator, working with integrated teams across organizational types to streamline work flows and eliminate the wastes in their work.