Frequently asked questions

Registration

How do I register for the Lean Transformation Conference?

Registration typically opens around mid to late August. Invitations and instructions on how to register will be sent to agencies once registration opens. Attendees can also register for the conference through the registration page when registration opens.

A limited number of seats are available for attendees who are not part of Washington state government. These typically include people from other state governments, cities, counties, nonprofit partners and others. For information about these, please email results@gov.wa.gov.

What is the cost of admission?

Admission to the conference is free. We only ask that you bring a canned food item, which will be donated to the Emergency Food Network. We will also accept monetary donations on site at the conference in addition to canned food. Learn more about the great work going on at the Emergency Food Network.

How do I register for breakout sessions?

You do not need to let us know in advance which breakout sessions you would like to attend.  Breakout sessions seating is all first come, first served at the event. 

I can no longer attend.  How do I cancel?

If you registered and can no longer attend one or both days, please cancel by notifying us at results@gov.wa.gov or 360.902.0591. Please include your first and last name, the email address you registered with and event day(s) you wish to cancel.

Audience

I work for local government, federal government, or higher education.  Can I attend this event?

Yes.  We are pleased to host our partners in local government, tribal governments, the federal government, and higher education.

I work outside of government.  Can I attend?

Yes.  We have a limited number of seats available to attendees from the private sector who are interested in the application of Lean to government, available on a first come, first served basis.

Logistics

Where should I park?

Parking at the convention center is limited (approximately 500 spots for 2,000+ attendees) and costs $10 per day.  Attendees are responsible for their own travel and parking costs. We strongly encourage you to carpool and to take advantage of the Tacoma Link light rail train service, which provides plentiful, free parking and quick access to the convention center.  See our parking and directions page for more info.

Is dining available?

Yes. The Greater Tacoma Convention & Trade Center offers limited onsite concession services. The Greater Tacoma Convention & Trade Center will have hot and cold options available for purchase mid-day.

Debit and credit cards are accepted. There is also an ATM at the Greater Tacoma Convention & Trade Center, located on the fifth floor level near the escalators.

In addition, there are many convenient dining options accessible via a short walk from the convention center.

I see there is a hotel block reserved.  Does that mean I can stay overnight?

Please be sure to follow your agency rules and statewide travel regulations when deciding whether to stay overnight.  For most state government employees, that means that your home and workstation must both be 50 miles away from the convention center or farther. If you do have approval to stay overnight, you can reserve a room as part of the per diem room block by calling the Hotel Murano reservations desk at (888) 862-3255 and asking for the "Washington State Government Lean Transformation Conference rate."

How can I volunteer at the Lean Transformation Conference?

If you would like to become a volunteer at the conference, you can sign up by opening this shared document and typing your name, organization, and email address in any empty row. You can certainly sign up for more than one role. Please be sure you leave yourself enough free time to fully enjoy the conference. Once you have signed up as a volunteer, you can find additional instructions here.

Special needs

Is there a space for nursing mothers?

Yes. There is medical need/nursing mother room near the registration area.  Ask any event staff to be directed there.  This room has outlets, a sink, and a small refrigerator for expressed milk.

Can you send me the materials in advance?

Unfortunately, we are not able to provide written materials in advance of the conference.

I have a need regarding seating.  What are the chairs like?

The chairs used throughout the convention center are all 18.5” wide, cushioned with no arms.

Presenters and materials

Are the presenters paid?

No.  Conference presenters are part of our Lean Expert Partnership Program and are not compensated. Presenters are giving of their time and talents to support our state’s Lean efforts. We are grateful and humbled by their generosity.

When will conference materials be available on your website?

We will post materials and videos quickly as possible. You can expect to see slides posted within a week of the conference.  Videos will take a little longer due to the fact that all of our videographers are state employees who are graciously volunteering to videotape the conference in addition to their other duties.  Visit our website frequently or follow us on Facebook or Twitter to receive notifications when materials are available.

Emergency Food Network

What food items are the best to bring?

Good question!  Click here to see the twelve most wanted foods.

Can I donate money instead of canned foods?

Yes.  We will collect monetary donations on site at the conference in addition to canned food.  Emergency Food Network is able to distribute $12 worth of food for every $1 they receive,

Why did you choose Emergency Food Network (EFN)?

We chose to partner with EFN for two reasons.  The first is its broad reach.  EFN acts as a distributor serving more than 60 food banks, hot meal sites and shelters. That means that EFN provides more than three quarters of all the food distributed to those in need by food programs in Pierce County. But what really struck us was the EFN’s staff passion for improvement.  They have utilized some truly innovative ideas to continually deliver better value to the people they serve.  We feel great about partnering with an organization that is demonstrating Lean principles in such an impactful way.

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