Design Thinking Resources
Like Lean, Design Thinking is one method found in the broader continuous improvement toolbox. Design Thinking is an iterative process used by teams to understand users, challenge assumptions, redefine problems, and create innovative solutions to prototype and test.
Continuous improvement is a priority for the state and Results Washington remains committed to this work. In 2021, Results Washington will explore how we can best support our state agency partners while also furthering continuous improvement in state government. In the meantime, we are pausing on our Design Thinking work as we assess our role and agency partner needs in the continuous improvement space.
Questions? Need more information? Please contact Results Wa Deputy Director, Mandeep Kaundal.
Workshops and Presentations
- Introduction to Design Thinking – 90 minute interactive, experiential workshop covering the basics of design thinking.
- Mundane to Marvelous: Reimaging Meetings – 90 minute, hands on workshop on effective meeting design.
- Custom – We’ll work with you to develop a workshop or presentation to meet your needs.
Consulting and Coaching
We have strengths in:
Want to learn more about design thinking? There are so many free resources to bring you up-to-speed and inspire you.
Here are some resources to get started:
- d.school Public Library
- Tools for taking action
- Designing for Social Systems Resources
Putting Design Thinking to Work
- Introduction to Human-Centered Design
- Human-Centered Design 201: Prototyping
- Facilitator’s Guide to Human-Centered Design