Lean Cafe Blog

Thu, Aug 17, 2017
By Max Brown   In 2013, I was lucky enough to land a job at Results Washington as an administrative assistant. I knew little back then about Lean.  At the time I had no idea how much an impact that brief period would have on the way I engage my work. After spending the last three years learning “in the wild” with two other agencies, here are a few lessons I carry with me upon my return to Results Washington: 1.    Everyone is at a different point in the journey Every organization has its own set of challenges and implementing Lean will look different Read More
Wed, Jun 14, 2017
By Rebecca Orbeck Have you ever left a meeting feeling a sense of accomplishment and joy? And if so, what made the difference in that meeting versus other times? As a member of Results Washington’s Lean Fellowship Program, I had the opportunity to facilitate meetings with executive leadership, as well as be a participant. We all want meetings to be as productive as possible. Most of us have heard suggestions around having an agenda, keeping track of time and limiting mobile devices. In my work, I’ve found it’s also very beneficial to consider a few key questions beforehand: Does this issue Read More
Tue, Mar 21, 2017
By Kathy Chapman Results Washington Have you ever learned something new you were really excited about, but didn’t do anything with it? Or have you ever repeated the same mistake? If so, you’re not alone. That’s why I wanted to share a three-step reflection method I’ve been using recently to apply new learning and make the most of my mistakes.     Reflect on experiences This key step results in learning, insights and improvement ideas. On Monday morning, I reflect on the previous week’s experiences, asking myself a series of questions: “What?”: What happened? What were the results? “So what Read More
Mon, Feb 27, 2017
By Jessica Ward Goodbye February, hello March! Now that we are making our way into the third month (gasp) of the year, how is your New Year’s resolution going? If you started your answer with, “Umm…” don’t worry you’re not alone. Do you wonder why you’re not on track even though you had the best of intentions?   I’ve read a couple of blogs recently that focus on keeping your New Year’s resolutions/goals. A few takeaways for me are: make your goal measurable and time bound, develop the steps you need to accomplish to reach your resolution, and if you aren’t sure where to start, Read More
Mon, Feb 27, 2017
By Dawn Shuford-Pavlich The Washington State Department of Corrections (DOC) has a goal of reducing recidivism, which it defines as committing a felony and returning to prison within three years. Currently, the rate of return to prison is 27.8 percent. As part of Gov. Jay Inslee’s Results Washington initiative, the DOC and its partners are trying to lower the recidivism rate to 25 percent – or less – by 2020. In 2016, DOC started a program called “Hope Café” to help reduce recidivism.  This program provides an opportunity for incarcerated men and women to talk with state employees from other Read More