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Increasing Employee Engagement

 

Washington State employees describe what makes them feel valued at work in the video above.  

State government employs more than 70,000 people in Washington. Each year, State Human Resources surveys employees to assess their level of engagement in different domains. In 2017, more than 47,000 employees completed the survey.

While most employees report having positive overall experiences, there remains a need to increase employee engagement among many employees. Years of research has revealed the number one driver of organizational performance is highly engaged employees. In 2017, 38 percent of state employee survey respondents reported that they don’t have the opportunity to provide input on decisions impacting their work, and 43 percent indicated they aren’t encouraged to come up with better ways of doing things. 

Factors That Influence Employee Engagement

Relationships - Humans want to feel respected and connected at work. In 2017, 86 percent of the state's employee survey respondents reported that their supervisor treats them with dignity and respect.

Autonomy – Employees desire freedom and discretion in their jobs. In 2017, 62 percent of the state's employee survey respondents reported that they have the opportunity to give input on decisions affecting their work.

Mastery – People expect to learn new skills and develop expertise at work. In 2017, 63 percent of the state's employee survey respondents reported that they have opportunities at work to learn and grow.

Purpose – Meaningful work contributes to a person's sense of purpose. In 2017, 82 percent of the state's employee survey respondents reported that they know how their work contributes to the goals of their agency.  Miya Cruz from Department of Corrections shares how a sense of purpose makes her work meaninful.   

Actions We Are Taking to Deliver Results

For any questions or comments please email us at results@gov.wa.gov.

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