Washington state government has a long history of leading the charge in public-sector performance improvement. Leadership engagement and ongoing investment in performance management systems and tools reflects a state government culture committed to delivering better results. Results Washington is the latest iteration of this performance management system. Our mission is to create a more responsive, data driven, and human centered government. 

Outcome Measures

Results Washington works with state agencies and others to track and report data for key issues facing the state.

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The second Agency Design Challenge was held on November 20th, 2019. Three agencies participated: Office of Administrative Hearings, Department of Commerce, and the Liquor and Cannabis Board. The design teams are developing plans and will be testing their prototypes over the next few months.

The Agency Design Challenge is part of a larger strategy to make government more human. Results Washington is committed to work towards a more customer-centric way of working across the enterprise. 

The video from the November 20 Challenge can be viewed here.

At the annual Washington State Government Lean Transformation Conference, hosted by Results Washington (part of the governor's office), we share ideas and inspiration about using Lean thinking in government. Check out our 2019 program for more details about this years conference.