Results Washington provides learning opportunities, direct technical assistance, training and coaching acoss the government enterprise to help state agencies apply Lean thinking and other structured problem-solving strategies to surface and resolve problems.
How might the state of Washington reimagine customer and employee experience? This is a question that requires empathy, curiosity, experimentation, and courage to answer.
Yes, state government is innovative. Results Washington is committed to building a human-centered culture in state government – one person at a time