Community of Practice
Our purpose
Results Washington recently established the Enterprise-wide Lean and Continuous Improvement Community of Practice in alignment with Governor Inslee’s executive order 13-04 as a platform for continuous improvement (CI) practitioners to:
- Share knowledge, experience and expertise to help others
- Obtain continuous improvement strategies and resources
- Receive support on any CI efforts their organization or agency is or may be implementing
- Continue fostering a CI culture throughout the state that helps us reduce inefficiencies and produce quality products and services for all citizens
Join the Community!
The Community meets every third Tuesday of the month at 10:30 a.m. – 12:00 p.m. These meetings are optional and open to all who would like to attend. To join the distribution list, click the button below!
What to expect
At our Community meetings, we hope that you can:
- Expand or refresh your knowledge and skillset on various topics and methodologies through topic teachings
- Learn from real implementations and experiences through project shares
- Collaborate with others across the state as well as partnering states!
- Have fun!
Schedule
Date |
Topic & Presenter |
Project Share & Presenter |
|
| November 15, 2022 Agenda & The Blast Recap |
Strategic Plan Development Jeannie Bowen | Results Washington Presentation & Handouts |
Group Activity | |
| December 20, 2022 Agenda & The Blast Recap |
Integrating DEI into CI Efforts Michaela Doelman | Office Financial Management Presentation |
The Approach to Employee Engagement Survey Results Marie Burrows | Employment Security Department Presentation |
|
| January 17, 2023 Agenda & The Blast Recap |
Delivering Change Jennifer Renhard & Jody Guy | Liberum Presentation & Handouts |
||
| February 21, 2023 Agenda & The Blast Recap |
How Do I Climb Out of Mental Valleys (And Why it Matters to Creativity and Innovation) Jennifer Phillips | Department of Social & Health Services Presentation & Handouts |
||
| March 21, 2023 Agenda & The Blast Recap |
Group Activity: Design Thinking Jessica Dang | Liquor & Cannabis Board Presentation & Handout |
Human-Centered Design Garrett Landram | Department of Social & Health Services Presentation |
|
| April 18, 2023 | Game the Data Tammi Leclerc & Brian Mark | Washington Technology Solutions, Byron Mukai | Employment Security Department |
||
| May 16, 2023 | Customer/Focus Group Feedback Megan Oczkewicz | Health Care Authority |
Group Activity | |
| June 20, 2023 | CI Program Design & Evaluation Cyndee Baugh | Department of Revenue |
Access Equity – Business Diversity Management System Sarah Erdmann | Office of Minority & Women’s Business Enterprises |
|
| July 18, 2023 | TBD | ||
| August 15, 2023 | Lean Principles in Performance Management Tim Dyeson, Aaron Cunningham, & Matthew Montgomery | Health Care Authority |
||
Note: meeting materials will be posted prior to each meeting.
