Enterprise-wide Lean and Continuous Improvement

Community of Practice

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Community of Practice

Our purpose

Results Washington recently established the Enterprise-wide Lean and Continuous Improvement Community of Practice in alignment with Governor Inslee’s executive order 13-04 as a platform for continuous improvement (CI) practitioners to:

  • Share knowledge, experience and expertise to help others
  • Obtain continuous improvement strategies and resources
  • Receive support on any CI efforts their organization or agency is or may be implementing
  • Continue fostering a CI culture throughout the state that helps us reduce inefficiencies and produce quality products and services for all citizens

Join the Community!

The Community meets every third Tuesday of the month at 10:30 a.m. – 12:00 p.m. These meetings are optional and open to all who would like to attend. To join the distribution list, click the button below!

Register here

What to expect

At our Community meetings, we hope that you can:

  • Expand or refresh your knowledge and skillset on various topics and methodologies through topic teachings
  • Learn from real implementations and experiences through project shares
  • Collaborate with others across the state as well as partnering states!
  • Have fun!

 

Are you interested in sharing your knowledge and expertise at our upcoming Community of Practice (CoP) session? We'd love to hear from you! Please fill out this form to provide more details about your presentation topic and what you'd like to contribute to our community. We look forward to learning from your insights!

Schedule

2025 

Date

Topic Teaching & Presenter

Project Share & Presenter

January 21, 2025    

Beyond Resolutions: The Science of Building Lasting Habits
Jeannie Bowen| Results Washington

Presentation | Action Plan 

February 18, 2025     

Lighting Up Insights: The Power of Heat Maps in Process Data Visualization
Olga Zhuravel | Snowflake Inc

LEAN Approach to Improved Access to Care and Improved Quality of Care
Candy Tribbett | DOC

March 18, 2025

Arizona Management System: Influencing Culture
Marthajane Vincent | Arizona Government Transformation Office

PowerPoint Perfection
Jeannie Bowen | Results Washington

April 15, 2025 DSDM (Dynamic System Development Methodology) and the Lake Burien Transitional Care Facility project
Sumeda Madhuri | DSHS DDA
May 20, 2025

Exploring the people side of Lean and Continuous Improvement
AJ Beard | DCYF

Hoshin Kanri
Ryan Zeng | Association for Manufacturing Excellence (AME) Seattle Consortium

June 17, 2025

VSM Refresher
Beth Adams | DSHS

Past Years Schedule and Presentations 

Community of Practice

2024 

2022 & 2023

Workshops 

2024

Agency Success Stories

State agencies are expected to embed Lean and continuous improvement strategies to deliver effective, efficient, and improved customer services and program outcomes. Through these strategies, many agencies have had great successes with innovative ideas, and we would like you to share those successes with us! These success stories will replace the cabinet agencies' previous annual Lean project reporting expectations.

We plan to publish information from the success stories for Lean and continuous improvement/Community of Practice learning opportunities, the governor's Lean conference speech and talking points for the monthly performance reviews, and other public communications along with the annual report.

To submit a success story on behalf of your agency, click the button below!