Home > 2019 Conference Materials
Year Presenter Organization Session Title Presentation slides and materials Video
2019 Governor Jay Inslee State of Washington Welcome and Opening Remarks   Video
2019 August de los Reyes Varo Keynote Slides Video
2019 Brett Cooper Integris Performance Advisors Solving the People Problem:
Building Work Relationships
That Really Work
Slides  
2019 John Dickson Spokane County Regional Law and Justice
Reforms – Success Through
Teamwork!
Slides  
2019 Wendy Fraser Fraser Consulting LLC Strengthening and Repairing
Trust at the Organizational
Level
Slides  
2019 Joe Vansyckle The J. Alton Group The Courage to Innovate    
2019 Renée Smith Results Washington A Human Workplace:
Emotional Intelligence Reboot
Slides  
2019 Judith Henderson Farmers Life Insurance Lean Leader Coaching Program Slides  
2019 Steve Robert and David Williams University of Washington Mailing Services Growing the Team, Enhancing
the UW Community
Slides  
2019 Babs Roberts and Herminia Esqueda Department of Social and Health Services Public Assistance: What
Happens When We Have the
Courage to Change?
Slides  
2019 Brian Elms City and County of Denver Hire the Best, Fast! Slides  
2019 Jennifer Haury All Angles Consulting Adventures is Storytelling: Get Results, Build Community, and Influence Others by Telling Stories Slides  
2019 Damon Drown, Doric Olson, and John Utter Thrive at Work Grow- Effective Gemba Walks and So Much More Slides  
2019 Melanie Anderson, Brett Jackson, Brenda Brady, Robin Poppsinger, and Ed Schott Premera Blue Cross Lonely Planet's Guide to Lean Slides  
2019 Doug Merrill University of Washington How Having Fun with a Focus Can Impact You Results Slides  
2019 Rob Herzog, Julie Martin, Jim Dunivan Department of Corrections Results DOC – A Structured Approach to Implementing Outcome Based Management Slides  
2019 Ariana Wood Results Washington Lean in Washington – The Basics!

Slides

Handout

Video
2019 Amy London, Amy Tufano Virginia Mason Reveal the Skeletons in Your Closet: Invite Customers to the Workshop Table as Equals

Slides

Handout

 
2019 Amy Leneker Compass Consulting LLC Dare to Lead ™ – Developing Brave Leaders and Choosing Courage Over Comfort Slides  
2019 Jessica Dang Results Washington Courageously Creative: Reimagining Experiences with Design Thinking Slides  
2019 Marty Lyons The Boeing Company Motivation, Desire and Courage Slides  
2019 Doug Nathan, Tamir Hasan, Eunjoo Greenhouse, and Kara Cuzzetto King County Imagine, Design, and Build Your Internal Coaching Program Slides  
2019 Katy Folk-Way, Patrick McNelly University of Washington Creative Communications Connecting Employees to Their Customers Through an Aligned Strategy Slides  
2019 Scott Kurish, Col. Wanda Wright Arizona Department of Veterans Affairs The Courage to Defy Tradition: A New Way to HelpVeterans Thrive Slides  
2019 Hollie Jensen Results Washington Getting to YES: Providing the Best Possible Customer Experience, Every Time Slides  
2019 Elizabeth Means Ziemianski, Jenni Hurner Seattle Cancer Care Alliance How Continuous Process Improvement Changed Culture and Reduced Lab Result Delivery Time by Over 30% (and Counting) Slides  
2019 Anne Hansen, Elizabeth Fontanilla, Mike Kohlhorst Department of Enterprise Services Psychological Safety in the Workplace Slides  
2019 Scott Siderman TokuSaku Consulting Measuring Impact on Communities Served Slides  
2019 Kimberly Davis Author "Brave Leadership" Keynote Day 2 Slides Video
2019 Sesil Pir SESIL PIR Consulting GmbH Human-Centered Leadership: New Behaviors, Mindsets and Attributes for the 21st Century

Slides

Handout

Workbook

Video#1

Video#2

2019 Audrey Lang San Diego Humane Society Building a Culture of Care Slides  
2019 Chastity Walck, Nathan Petty Department of Labor and Industries Achieving Operational Excellence Slides  
2019 Wendy Fraser Fraser Consulting LLC We've Got it Wrong: Redesigning the Feedback Process so It's Meaningful Slides  
2019 Eden Teachout, Heidi Loveall Department of Enterprise Services Understanding Customer Expectations through Better

Slides

Handout

Packet

 
2019 Delmas Whittaker, Pennie Saum Port of Seattle Building a Culture of CPI: One Fishing Boat at a Time Slides  
2019 Jennifer Yeaman Fully Circle Strategies, LLC Client Empathy and the Lean Charter

Slides

 
2019 Janina Oestreich, Maureen Jensen Department of Social and Health Services Creating Meaningful Problem Statements Slides  
2019 Mason Gray SixSigmaTV.net Voice of Community Slides  
2019 Arun Kumar Kerika How Virtual Teams Can Succeed (Even Better Than Traditional Collocated Teams) Slides  
2019 Renée Smith Results Washington Make Leadership More Human Slides  
2019 Jason Stringer, Sean Looman-Nelson Oregon State Hospital Challenging Cultures to Improve Care at State Hospitals Slides  
2019 Joe Vansyckle The J. Alton Group Storytelling as a Strategic Tool for Change    
2019 Scott Lacey, Bethany Martin University of Washington Creative Communications Short Talks - Everyone Matters 1 - Small but Mighty Teams Slides  
2019 Rene Morales Department of Veterans Affairs Short Talks - Everyone Matters 2 – What I Learned Facing the Fear of the Unknown Handout  
2019 Tim Dyeson, Matt Montgomery, Aaron Cunningham, Trinity Wilson Health Care Authority Breaking Down Silos for Better Performance Slides  
2019 Kimberly Davis, Sesil Pir, Renee Smith Author, "Brave Leadershp", SESIL PIR Consulting GmbHand, Results Washington A Brave, Human Conversation with Kimberly and Sesil Slides  
2019 Yvette Turner Stephens Deloitte Consulting Modernize Your Community Through Business Transformation Slides  
2019 Debbie Kruse, Scott Hampton, Tori Gittings Seattle Children's Hospital Learning About Learning in a Lean Environment Slides  
2019 Steven Thomson, Debra Needham Washington State Auditors Office, City of Renton Inspiration, Instigation, Integration: Keeping Lean Alive and Kicking

Slides

Handout

 
2019 Scott Kurish Arizona Department of Veterans Affairs Playing Monopoly at Someone Else’s House: Connect with Standardized Work Slides  
2019 Sheilah Paddy O'Brien, Tori Algee ObrienLean, BGM Inc. The Lean Rapid Process Improvement Workshop: A Better Way Slides  
2019 Dr Dean Schroeder Valparaiso University What Makes Government Sector Continuous Improvement Successful? Is it Different from the Private Sector? Slides