Home > 2019 Conference Materials

2019 Conference Materials

Year Presenter Organization Session Title Presentation slides and materials Video
Year 2019 Presenter Governor Jay Inslee Organization State of Washington Session Title Welcome and Opening Remarks Presentation slides and materials   Video Video
Year 2019 Presenter August de los Reyes Organization Varo Session Title Keynote Presentation slides and materials Slides Video Video
Year 2019 Presenter Brett Cooper Organization Integris Performance Advisors Session Title Solving the People Problem:
Building Work Relationships
That Really Work
Presentation slides and materials Slides Video  
Year 2019 Presenter John Dickson Organization Spokane County Session Title Regional Law and Justice
Reforms – Success Through
Teamwork!
Presentation slides and materials Slides Video  
Year 2019 Presenter Wendy Fraser Organization Fraser Consulting LLC Session Title Strengthening and Repairing
Trust at the Organizational
Level
Presentation slides and materials Slides Video  
Year 2019 Presenter Joe Vansyckle Organization The J. Alton Group Session Title The Courage to Innovate Presentation slides and materials   Video  
Year 2019 Presenter Renée Smith Organization Results Washington Session Title A Human Workplace:
Emotional Intelligence Reboot
Presentation slides and materials Slides Video  
Year 2019 Presenter Judith Henderson Organization Farmers Life Insurance Session Title Lean Leader Coaching Program Presentation slides and materials Slides Video  
Year 2019 Presenter Steve Robert and David Williams Organization University of Washington Mailing Services Session Title Growing the Team, Enhancing
the UW Community
Presentation slides and materials Slides Video  
Year 2019 Presenter Babs Roberts and Herminia Esqueda Organization Department of Social and Health Services Session Title Public Assistance: What
Happens When We Have the
Courage to Change?
Presentation slides and materials Slides Video  
Year 2019 Presenter Brian Elms Organization City and County of Denver Session Title Hire the Best, Fast! Presentation slides and materials Slides Video  
Year 2019 Presenter Jennifer Haury Organization All Angles Consulting Session Title Adventures is Storytelling: Get Results, Build Community, and Influence Others by Telling Stories Presentation slides and materials Slides Video  
Year 2019 Presenter Damon Drown, Doric Olson, and John Utter Organization Thrive at Work Session Title Grow- Effective Gemba Walks and So Much More Presentation slides and materials Slides Video  
Year 2019 Presenter Melanie Anderson, Brett Jackson, Brenda Brady, Robin Poppsinger, and Ed Schott Organization Premera Blue Cross Session Title Lonely Planet's Guide to Lean Presentation slides and materials Slides Video  
Year 2019 Presenter Doug Merrill Organization University of Washington Session Title How Having Fun with a Focus Can Impact You Results Presentation slides and materials Slides Video  
Year 2019 Presenter Rob Herzog, Julie Martin, Jim Dunivan Organization Department of Corrections Session Title Results DOC – A Structured Approach to Implementing Outcome Based Management Presentation slides and materials Slides Video  
Year 2019 Presenter Ariana Wood Organization Results Washington Session Title Lean in Washington – The Basics! Presentation slides and materials

Slides

Handout

Video Video
Year 2019 Presenter Amy London, Amy Tufano Organization Virginia Mason Session Title Reveal the Skeletons in Your Closet: Invite Customers to the Workshop Table as Equals Presentation slides and materials

Slides

Handout

Video  
Year 2019 Presenter Amy Leneker Organization Compass Consulting LLC Session Title Dare to Lead ™ – Developing Brave Leaders and Choosing Courage Over Comfort Presentation slides and materials Slides Video  
Year 2019 Presenter Jessica Dang Organization Results Washington Session Title Courageously Creative: Reimagining Experiences with Design Thinking Presentation slides and materials Slides Video  
Year 2019 Presenter Marty Lyons Organization The Boeing Company Session Title Motivation, Desire and Courage Presentation slides and materials Slides Video  
Year 2019 Presenter Doug Nathan, Tamir Hasan, Eunjoo Greenhouse, and Kara Cuzzetto Organization King County Session Title Imagine, Design, and Build Your Internal Coaching Program Presentation slides and materials Slides Video  
Year 2019 Presenter Katy Folk-Way, Patrick McNelly Organization University of Washington Creative Communications Session Title Connecting Employees to Their Customers Through an Aligned Strategy Presentation slides and materials Slides Video  
Year 2019 Presenter Scott Kurish, Col. Wanda Wright Organization Arizona Department of Veterans Affairs Session Title The Courage to Defy Tradition: A New Way to HelpVeterans Thrive Presentation slides and materials Slides Video  
Year 2019 Presenter Hollie Jensen Organization Results Washington Session Title Getting to YES: Providing the Best Possible Customer Experience, Every Time Presentation slides and materials Slides Video  
Year 2019 Presenter Elizabeth Means Ziemianski, Jenni Hurner Organization Seattle Cancer Care Alliance Session Title How Continuous Process Improvement Changed Culture and Reduced Lab Result Delivery Time by Over 30% (and Counting) Presentation slides and materials Slides Video  
Year 2019 Presenter Anne Hansen, Elizabeth Fontanilla, Mike Kohlhorst Organization Department of Enterprise Services Session Title Psychological Safety in the Workplace Presentation slides and materials Slides Video  
Year 2019 Presenter Scott Siderman Organization TokuSaku Consulting Session Title Measuring Impact on Communities Served Presentation slides and materials Slides Video  
Year 2019 Presenter Kimberly Davis Organization Author "Brave Leadership" Session Title Keynote Day 2 Presentation slides and materials Slides Video Video
Year 2019 Presenter Sesil Pir Organization SESIL PIR Consulting GmbH Session Title Human-Centered Leadership: New Behaviors, Mindsets and Attributes for the 21st Century Presentation slides and materials

Slides

Handout

Workbook

Video

Video#1

Video#2

Year 2019 Presenter Audrey Lang Organization San Diego Humane Society Session Title Building a Culture of Care Presentation slides and materials Slides Video  
Year 2019 Presenter Chastity Walck, Nathan Petty Organization Department of Labor and Industries Session Title Achieving Operational Excellence Presentation slides and materials Slides Video  
Year 2019 Presenter Wendy Fraser Organization Fraser Consulting LLC Session Title We've Got it Wrong: Redesigning the Feedback Process so It's Meaningful Presentation slides and materials Slides Video  
Year 2019 Presenter Eden Teachout, Heidi Loveall Organization Department of Enterprise Services Session Title Understanding Customer Expectations through Better Presentation slides and materials

Slides

Handout

Packet

Video  
Year 2019 Presenter Delmas Whittaker, Pennie Saum Organization Port of Seattle Session Title Building a Culture of CPI: One Fishing Boat at a Time Presentation slides and materials Slides Video  
Year 2019 Presenter Jennifer Yeaman Organization Fully Circle Strategies, LLC Session Title Client Empathy and the Lean Charter Presentation slides and materials

Slides

Video  
Year 2019 Presenter Janina Oestreich, Maureen Jensen Organization Department of Social and Health Services Session Title Creating Meaningful Problem Statements Presentation slides and materials Slides Video  
Year 2019 Presenter Mason Gray Organization SixSigmaTV.net Session Title Voice of Community Presentation slides and materials Slides Video  
Year 2019 Presenter Arun Kumar Organization Kerika Session Title How Virtual Teams Can Succeed (Even Better Than Traditional Collocated Teams) Presentation slides and materials Slides Video  
Year 2019 Presenter Renée Smith Organization Results Washington Session Title Make Leadership More Human Presentation slides and materials Slides Video  
Year 2019 Presenter Jason Stringer, Sean Looman-Nelson Organization Oregon State Hospital Session Title Challenging Cultures to Improve Care at State Hospitals Presentation slides and materials Slides Video  
Year 2019 Presenter Joe Vansyckle Organization The J. Alton Group Session Title Storytelling as a Strategic Tool for Change Presentation slides and materials   Video  
Year 2019 Presenter Scott Lacey, Bethany Martin Organization University of Washington Creative Communications Session Title Short Talks - Everyone Matters 1 - Small but Mighty Teams Presentation slides and materials Slides Video  
Year 2019 Presenter Rene Morales Organization Department of Veterans Affairs Session Title Short Talks - Everyone Matters 2 – What I Learned Facing the Fear of the Unknown Presentation slides and materials Handout Video  
Year 2019 Presenter Tim Dyeson, Matt Montgomery, Aaron Cunningham, Trinity Wilson Organization Health Care Authority Session Title Breaking Down Silos for Better Performance Presentation slides and materials Slides Video  
Year 2019 Presenter Kimberly Davis, Sesil Pir, Renee Smith Organization Author, "Brave Leadershp", SESIL PIR Consulting GmbHand, Results Washington Session Title A Brave, Human Conversation with Kimberly and Sesil Presentation slides and materials Slides Video  
Year 2019 Presenter Yvette Turner Stephens Organization Deloitte Consulting Session Title Modernize Your Community Through Business Transformation Presentation slides and materials Slides Video  
Year 2019 Presenter Debbie Kruse, Scott Hampton, Tori Gittings Organization Seattle Children's Hospital Session Title Learning About Learning in a Lean Environment Presentation slides and materials Slides Video  
Year 2019 Presenter Steven Thomson, Debra Needham Organization Washington State Auditors Office, City of Renton Session Title Inspiration, Instigation, Integration: Keeping Lean Alive and Kicking Presentation slides and materials

Slides

Handout

Video  
Year 2019 Presenter Scott Kurish Organization Arizona Department of Veterans Affairs Session Title Playing Monopoly at Someone Else’s House: Connect with Standardized Work Presentation slides and materials Slides Video  
Year 2019 Presenter Sheilah Paddy O'Brien, Tori Algee Organization ObrienLean, BGM Inc. Session Title The Lean Rapid Process Improvement Workshop: A Better Way Presentation slides and materials Slides Video  
Year 2019 Presenter Dr Dean Schroeder Organization Valparaiso University Session Title What Makes Government Sector Continuous Improvement Successful? Is it Different from the Private Sector? Presentation slides and materials Slides Video