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2020 Conference Materials

Year	Presenter	Organization	Session Title	Presentation slides and materials
2020	Governor Inslee & Vann Smiley	State of Washington, One Washington	Opening Remarks & Kenote	Presentation
2020	Sam Wilson and Mike Fay	Washington State Department of Transportation	Lean Basics	Presentation
2020	Katie Anderson	KBJ Anderson Consulting	Learning to Lead - with Intention	Presentation
2020	Jessica Mobbs	Washington State Department of Enterprise Services	What's the Real Problem? Learn Root Cause Analysis to Solve Organizational Problems	Presentation Handout #1 Handout #2
2020	Jennifer Haury	All Angles Consulting LLC	Bounce, Don't Break! How Lean Methods Help Build Resilience	Presentation
2020	Christine Frishholz, Karen Turner	The Cicerone Group	Virtual Facilitation for Lean Practitioners	Presentation Handout
2020	Eden Teachout	Washington State Department of Enterprise Services	Mapping Your Path – Using Value Stream Maps to Improve	Presentation Lean Glossary Prompt Questions
2020	Jeff Kaas and Tucker Kaas	Kaas Tailored	The 7 Wastes
2020	Amy Leneker	The Leneker Team	Dare to Lead™ - BRAVING Trust when it Matters Most	Presentation Handout
2020	Joe Vansyckle	J. Alton Group	The Most Important Voice in the Room. How to listen and bring the Voice of the Customer into your programs.	Presentation Handout
2020	Dorsey Sherman, Toni Benner	Modele Consulting; Racco & Associates, INC	Coaching Conversations: The Art and Science of Building Relationships, Developing Skills, and Improving Performance	Presentation
2020	Janina M. Oestreich, Rachelle Jennings	Washington State Department of Social and Health Services	Creating Meaningful Problem Statements	Presentation Handout
2020	Karen Martin	TKMG; TKMG Academy	KEYNOTE SESSION Clarity: The Essence of Lean Management	Presentation
2020	Steven Byers	The Athena Group	Habits of Systems Thinking	Handout
2020	Wendy Fraser, PhD	Fraser Consulting, LLC	Learning from Differences: A Critical Method to Repairing Trust
2020	Brett Cooper, Evans Kerrigan	Integris Performance Advisors	Solving the People Problem
2020	Charice Pidcock	Washington State Department of Social and Health Services	How do we Integrate Disciplines and What Happens When Projects End?	Presentation Handout
2020	Scott Harra, Christine Barker, Anna Saint Mullaire, Jennifer Peppin	Mass Ingenuity and The Washington State Department of Employment Security Department	Lean Leadership and Enterprise Performance Management: Using Data Visualization to Tell Your Agency’s Story and Drive Decisions
2020	Heidi Loveall	Washington State Department of Enterprise Services	Making Standard Work Stick	Handout
2020	Bella Englebach	Lean for Humans, Inc.	Building Creative Thinking into your Lean Practice to Drive Innovation	Handout
2020	Jim Barker	Birch Consulting, LLC	Leaning in Together: Role Clarity for Effective Organizational Transformation
2020	Cindan Gizzi, Doug Loates	Tacoma-Pierce County Health Department	Applying LEAN Basics During the Age of COVID-19
2020	Deondra Wardelle	On to the Next One Consulting, LLC	Improve Today to Enhance Tomorrow
2020	Corey Leneker	The Leneker Team	How to Gather Eye-Opening customer and stakeholder Feedback (spoiler alert: it’s not a survey)