Note: We are currently working to post all of the presentations for our 2019 sessions. They should be available by 10-25-2019. If you have any questions please contact results@gov.wa.gov.
| Year | Presenter | Organization | Session Title | Presentation slides and materials | Video |
|---|---|---|---|---|---|
| 2019 | Governor Jay Inslee | State of Washington | Welcome and Opening Remarks | Video | |
| 2019 | August de los Reyes | Varo | Keynote | Slides | Video |
| 2019 | Brett Cooper | Integris Performance Advisors | Solving the People Problem: Building Work Relationships That Really Work |
Slides | |
| 2019 | John Dickson | Spokane County | Regional Law and Justice Reforms – Success Through Teamwork! |
Slides | |
| 2019 | Wendy Fraser | Fraser Consulting LLC | Strengthening and Repairing Trust at the Organizational Level |
Slides | |
| 2019 | Joe Vansyckle | The J. Alton Group | The Courage to Innovate | ||
| 2019 | Renée Smith | Results Washington | A Human Workplace: Emotional Intelligence Reboot |
Slides | |
| 2019 | Judith Henderson | Farmers Life Insurance | Lean Leader Coaching Program | Slides | |
| 2019 | Steve Robert and David Williams | University of Washington Mailing Services | Growing the Team, Enhancing the UW Community |
Slides | |
| 2019 | Babs Roberts and Herminia Esqueda | Department of Social and Health Services | Public Assistance: What Happens When We Have the Courage to Change? |
Slides | |
| 2019 | Brian Elms | City and County of Denver | Hire the Best, Fast! | Slides | |
| 2019 | Jennifer Haury | All Angles Consulting | Adventures is Storytelling: Get Results, Build Community, and Influence Others by Telling Stories | Slides | |
| 2019 | Damon Drown, Doric Olson, and John Utter | Thrive at Work | Grow- Effective Gemba Walks and So Much More | Slides | |
| 2019 | Melanie Anderson, Brett Jackson, Brenda Brady, Robin Poppsinger, and Ed Schott | Premera Blue Cross | Lonely Planet's Guide to Lean | Slides | |
| 2019 | Doug Merrill | University of Washington | How Having Fun with a Focus Can Impact You Results | Slides | |
| 2019 | Rob Herzog, Julie Martin, Jim Dunivan | Department of Corrections | Results DOC – A Structured Approach to Implementing Outcome Based Management | Slides | |
| 2019 | Ariana Wood | Results Washington | Lean in Washington – The Basics! | ||
| 2019 | Amy London, Amy Tufano | Virginia Mason | Reveal the Skeletons in Your Closet: Invite Customers to the Workshop Table as Equals | ||
| 2019 | Amy Leneker | Compass Consulting LLC | Dare to Lead ™ – Developing Brave Leaders and Choosing Courage Over Comfort | Slides | |
| 2019 | Jessica Dang | Results Washington | Courageously Creative: Reimagining Experiences with Design Thinking | Slides | |
| 2019 | Marty Lyons | The Boeing Company | Motivation, Desire and Courage | Slides | |
| 2019 | Doug Nathan, Tamir Hasan, Eunjoo Greenhouse, and Kara Cuzzetto | King County | Imagine, Design, and Build Your Internal Coaching Program | Slides | |
| 2019 | Katy Folk-Way, Patrick McNelly | University of Washington Creative Communications | Connecting Employees to Their Customers Through an Aligned Strategy | Slides | |
| 2019 | Scott Kurish, Col. Wanda Wright | Arizona Department of Veterans Affairs | The Courage to Defy Tradition: A New Way to HelpVeterans Thrive | Slides | |
| 2019 | Hollie Jensen | Results Washington | Getting to YES: Providing the Best Possible Customer Experience, Every Time | Slides | |
| 2019 | Elizabeth Means Ziemianski, Jenni Hurner | Seattle Cancer Care Alliance | How Continuous Process Improvement Changed Culture and Reduced Lab Result Delivery Time by Over 30% (and Counting) | Slides | |
| 2019 | Anne Hansen, Elizabeth Fontanilla, Mike Kohlhorst | Department of Enterprise Services | Psychological Safety in the Workplace | Slides | |
| 2019 | Scott Siderman | TokuSaku Consulting | Measuring Impact on Communities Served | Slides | |
| 2019 | Kimberly Davis | Author "Brave Leadership" | Keynote Day 2 | Slides | Video |
| 2019 | Sesil Pir | SESIL PIR Consulting GmbH | Human-Centered Leadership: New Behaviors, Mindsets and Attributes for the 21st Century | ||
| 2019 | Audrey Lang | San Diego Humane Society | Building a Culture of Care | Slides | |
| 2019 | Chastity Walck, Nathan Petty | Department of Labor and Industries | Achieving Operational Excellence | Slides | |
| 2019 | Wendy Fraser | Fraser Consulting LLC | We've Got it Wrong: Redesigning the Feedback Process so It's Meaningful | Slides | |
| 2019 | Eden Teachout, Heidi Loveall | Department of Enterprise Services | Understanding Customer Expectations through Better | ||
| 2019 | Delmas Whittaker, Pennie Saum | Port of Seattle | Building a Culture of CPI: One Fishing Boat at a Time | Slides | |
| 2019 | Jennifer Yeaman | Fully Circle Strategies, LLC | Client Empathy and the Lean Charter | ||
| 2019 | Janina Oestreich, Maureen Jensen | Department of Social and Health Services | Creating Meaningful Problem Statements | Slides | |
| 2019 | Mason Gray | SixSigmaTV.net | Voice of Community | Slides | |
| 2019 | Arun Kumar | Kerika | How Virtual Teams Can Succeed (Even Better Than Traditional Collocated Teams) | Slides | |
| 2019 | Renée Smith | Results Washington | Make Leadership More Human | Slides | |
| 2019 | Jason Stringer, Sean Looman-Nelson | Oregon State Hospital | Challenging Cultures to Improve Care at State Hospitals | Slides | |
| 2019 | Joe Vansyckle | The J. Alton Group | Storytelling as a Strategic Tool for Change | ||
| 2019 | Scott Lacey, Bethany Martin | University of Washington Creative Communications | Short Talks - Everyone Matters 1 - Small but Mighty Teams | Slides | |
| 2019 | Rene Morales | Department of Veterans Affairs | Short Talks - Everyone Matters 2 – What I Learned Facing the Fear of the Unknown | Handout | |
| 2019 | Tim Dyeson, Matt Montgomery, Aaron Cunningham, Trinity Wilson | Health Care Authority | Breaking Down Silos for Better Performance | Slides | |
| 2019 | Kimberly Davis, Sesil Pir, Renee Smith | Author, "Brave Leadershp", SESIL PIR Consulting GmbHand, Results Washington | A Brave, Human Conversation with Kimberly and Sesil | Slides | |
| 2019 | Yvette Turner Stephens | Deloitte Consulting | Modernize Your Community Through Business Transformation | Slides | |
| 2019 | Debbie Kruse, Scott Hampton, Tori Gittings | Seattle Children's Hospital | Learning About Learning in a Lean Environment | Slides | |
| 2019 | Steven Thomson, Debra Needham | Washington State Auditors Office, City of Renton | Inspiration, Instigation, Integration: Keeping Lean Alive and Kicking | ||
| 2019 | Scott Kurish | Arizona Department of Veterans Affairs | Playing Monopoly at Someone Else’s House: Connect with Standardized Work | Slides | |
| 2019 | Sheilah Paddy O'Brien, Tori Algee | ObrienLean, BGM Inc. | The Lean Rapid Process Improvement Workshop: A Better Way | Slides | |
| 2019 | Dr Dean Schroeder | Valparaiso University | What Makes Government Sector Continuous Improvement Successful? Is it Different from the Private Sector? | Slides |
Previous Conference Materials
