Note: We are currently working to post all of the presentations for our 2019 sessions.  They should be available by 10-25-2019.   If you have any questions please contact results@gov.wa.gov.     

Year Presenter Organization Session Title Presentation slides and materials Video
2019 Governor Jay Inslee  State of Washington  Welcome and Opening Remarks    Video 
2019 August de los Reyes  Varo  Keynote  Slides Video 
2019  Brett Cooper  Integris Performance Advisors Solving the People Problem:
Building Work Relationships
That Really Work
Slides  
2019 John Dickson Spokane County  Regional Law and Justice
Reforms – Success Through
Teamwork!
Slides   
2019 Wendy Fraser  Fraser Consulting LLC Strengthening and Repairing
Trust at the Organizational
Level
Slides   
2019 Joe Vansyckle The J. Alton Group  The Courage to Innovate    
2019 Renée Smith  Results Washington  A Human Workplace:
Emotional Intelligence Reboot
Slides   
2019 Judith Henderson  Farmers Life Insurance  Lean Leader Coaching Program  Slides  
2019 Steve Robert and David Williams University of Washington Mailing Services Growing the Team, Enhancing
the UW Community
Slides   
2019 Babs Roberts and Herminia Esqueda Department of Social and Health Services  Public Assistance: What
Happens When We Have the
Courage to Change?
Slides  
2019 Brian Elms  City and County of Denver  Hire the Best, Fast! Slides   
2019 Jennifer Haury  All Angles Consulting  Adventures is Storytelling: Get Results, Build Community, and Influence Others by Telling Stories Slides   
2019 Damon Drown, Doric Olson, and John Utter Thrive at Work  Grow- Effective Gemba Walks and So Much More  Slides   
2019 Melanie Anderson, Brett Jackson, Brenda Brady, Robin Poppsinger, and Ed Schott Premera Blue Cross  Lonely Planet's Guide to Lean  Slides   
2019 Doug Merrill  University of Washington  How Having Fun with a Focus Can Impact You Results  Slides   
2019  Rob Herzog, Julie Martin, Jim Dunivan Department of Corrections  Results DOC – A Structured Approach to Implementing Outcome Based Management Slides   
2019 Ariana Wood  Results Washington Lean in Washington – The Basics!

Slides 

Handout

 
2019 Amy London, Amy Tufano  Virginia Mason Reveal the Skeletons in Your Closet: Invite Customers to the Workshop Table as Equals

Slides 

Handout

 
2019 Amy Leneker Compass Consulting LLC Dare to Lead ™ – Developing Brave Leaders and Choosing Courage Over Comfort Slides  
2019 Jessica Dang  Results Washington  Courageously Creative: Reimagining Experiences with Design Thinking Slides  
2019 Marty Lyons  The Boeing Company  Motivation, Desire and Courage Slides   
2019 Doug Nathan, Tamir Hasan, Eunjoo Greenhouse, and Kara Cuzzetto King County  Imagine, Design, and Build Your Internal Coaching Program Slides  
2019 Katy Folk-Way, Patrick McNelly  University of Washington Creative Communications  Connecting Employees to Their Customers Through an Aligned Strategy Slides  
2019 Scott Kurish, Col. Wanda Wright Arizona Department of Veterans Affairs  The Courage to Defy Tradition: A New Way to HelpVeterans Thrive Slides   
2019 Hollie Jensen  Results Washington Getting to YES: Providing the Best Possible Customer Experience, Every Time Slides  
2019 Elizabeth Means Ziemianski, Jenni Hurner  Seattle Cancer Care Alliance  How Continuous Process Improvement Changed Culture and Reduced Lab Result Delivery Time by Over 30% (and Counting) Slides   
2019 Anne Hansen, Elizabeth Fontanilla, Mike Kohlhorst  Department of Enterprise Services  Psychological Safety in the Workplace Slides   
2019 Scott Siderman  TokuSaku Consulting  Measuring Impact on Communities Served Slides   
2019 Kimberly Davis Author "Brave Leadership" Keynote Day 2 Slides Video 
2019 Sesil Pir  SESIL PIR Consulting GmbH Human-Centered Leadership: New Behaviors, Mindsets and Attributes for the 21st Century 

Slides

Handout

Workbook

 
2019 Audrey Lang San Diego Humane Society  Building a Culture of Care Slides  
2019 Chastity Walck, Nathan Petty Department of Labor and Industries  Achieving Operational Excellence Slides  
2019 Wendy Fraser  Fraser Consulting LLC  We've Got it Wrong: Redesigning the Feedback Process so It's Meaningful  Slides  
2019 Eden Teachout, Heidi Loveall  Department of Enterprise Services  Understanding Customer Expectations through Better

Slides

Handout

Packet

 
2019 Delmas Whittaker, Pennie Saum Port of Seattle Building a Culture of CPI: One Fishing Boat at a Time Slides  
2019 Jennifer Yeaman  Fully Circle Strategies, LLC  Client Empathy and the Lean Charter 

Slides

 
2019 Janina Oestreich, Maureen Jensen Department of Social and Health Services Creating Meaningful Problem Statements Slides  
2019 Mason Gray  SixSigmaTV.net Voice of Community  Slides  
2019 Arun Kumar  Kerika  How Virtual Teams Can Succeed (Even Better Than Traditional Collocated Teams) Slides  
2019 Renée Smith Results Washington  Make Leadership More Human  Slides  
2019 Jason Stringer, Sean Looman-Nelson  Oregon State Hospital  Challenging Cultures to Improve Care at State Hospitals Slides  
2019 Joe Vansyckle The J. Alton Group  Storytelling as a Strategic Tool for Change    
2019 Scott Lacey, Bethany Martin University of Washington Creative Communications  Short Talks - Everyone Matters 1 - Small but Mighty Teams Slides  
2019 Rene Morales Department of Veterans Affairs  Short Talks - Everyone Matters 2 – What I Learned Facing the Fear of the Unknown Handout  
2019 Tim Dyeson, Matt Montgomery, Aaron Cunningham, Trinity Wilson Health Care Authority  Breaking Down Silos for Better Performance Slides  
2019 Kimberly Davis, Sesil Pir, Renee Smith  Author, "Brave Leadershp", SESIL PIR Consulting GmbHand, Results Washington  A Brave, Human Conversation with Kimberly and Sesil Slides  
2019 Yvette Turner Stephens Deloitte Consulting  Modernize Your Community Through Business Transformation Slides  
2019 Debbie Kruse, Scott Hampton, Tori Gittings Seattle Children's Hospital  Learning About Learning in a Lean Environment Slides  
2019 Steven Thomson, Debra Needham  Washington State Auditors Office, City of Renton  Inspiration, Instigation, Integration: Keeping Lean Alive and Kicking

Slides

Handout

 
2019 Scott Kurish Arizona Department of Veterans Affairs Playing Monopoly at Someone Else’s House: Connect with Standardized Work Slides  
2019 Sheilah Paddy O'Brien, Tori Algee  ObrienLean, BGM Inc. The Lean Rapid Process Improvement Workshop: A Better Way Slides  
2019 Dr Dean Schroeder  Valparaiso University What Makes Government Sector Continuous Improvement Successful? Is it Different from the Private Sector? Slides  

 

Previous Conference Materials 

2018

2017

2016

2015

2014

2013

2012